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Supervisor & Co-author
Yolande E. Chan, Ph.D.
Dean and James McGill Professor
Desautels Faculty of Management
McGill University Montreal, QC, Canada
Co-author
Nadège Levallet, Ph.D.
Assistant Professor
Management and Information System
Maine Business School, University of Maine
Orono, ME, United States
Yi (Zoe) Zou, Ph.D.
Operations & Information Management
University of Massachusetts Amherst
Amherst, MA, United States