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My Research

Entrepreneurship and digital innovation are the core pillars of my research. I study how new ventures and entrepreneurial support organizations (ESOs) develop, deploy, and adapt digital capabilities as they navigate uncertainty, growth pressures, and rapid technological change.

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My work contributes to a capability-based understanding of digital entrepreneurship, showing how entrepreneurial actors intentionally build—or unintentionally drift into—digital practices that shape innovation outcomes. Across my research projects, I examine how digital capabilities enable startups to make sense of emerging technologies, integrate them into workflows, and translate them into value. I also investigate how ESOs evolve into more modular, platform-enabled “Support-as-a-Service” providers, reshaping how startups access and engage with entrepreneurial support.

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Collectively, my studies reveal that digital innovation rarely follows a linear plan. Instead, it emerges through a blend of deliberate decisions, improvised adaptations, and the accumulated effects of digital choices made along the way.

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Two insights that consistently surface from my work:

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1. Digital capabilities develop through layered, interdependent practices.
Startups must balance external tools with internally crafted digital solutions while learning to deploy, integrate, and adapt technologies quickly. These layered capabilities shape their ability to experiment, scale, and differentiate.

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2. Entrepreneurial support is being reconfigured by platformisation.
ESOs increasingly use digital platforms to orchestrate resources, personalize support, and aggregate learning across ventures. This shift transforms support processes into more on-demand, scalable, and participatory models.

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Taken together, my research illustrates how startups and ESOs create value—sometimes intentionally, sometimes unexpectedly—through evolving constellations of digital capabilities.

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Ting Li_edited.jpg

Education

2015-2022

PhD

Queen's University

Area Group: Digital Technology (Previously MIS)
Thesis: Harnessing Digital Technologies for Entrepreneurial Innovation
Supervisors: Dr. Yolande Chan and Dr. James Denford (as of Aug. 2021)

2013-2015

MSc

University of British Columbia

Area Group: Management Information Systems (MIS)
Thesis: The Impact of Users’ Awareness and Self-efficacy of Privacy Control Options 
Supervisors: Dr. Izak Benbasat and Dr. Hasan Cavusoglu

Awards and Honors

  • Nominated for the Governor General's Academic Gold Medals Competition by the Graduate Program in Management | Queen's University    2023

  • Author of “Business Outstanding Thesis” | Notation on Official Transcript | Queen’s University    2022

  • PhD Student Research Excellence Award | Smith Business School | Queen's University    2019

  • D.D Monieson Doctoral Fellowship | Queen's University    2019

  • Dunin-Deshpande Innovation Fellow | Queen’s Innovation Centre | Queen's University    2018

  • Alan R. Dennis Doctoral Award | Smith Business School | Queen's University    2018

  • First Place in the 3-minute Thesis Competition | Smith Business School | Queen's University    2017

My Story

I spent my early years with my grandparents in a small fishing village in Shandong Province, mainland China. My parents were working in three shifts in another province, and I only saw them sporadically until I was seven. Growing up, my favorite pastime was waiting for the neighbors to return from the sea so I could help the women dry small fish on their rooftops. Due to a local tradition that barred girls from boarding fishing boats, I was determined to find my own path to explore the world beyond my village.

As an undergraduate, I aspired to become a professional esports player. However, I soon realized that while I had the passion, I lacked the innate talent. This realization steered me towards a career where perseverance and innovation are rewarded, and where the environment is continually refreshed with new, creative challenges. Today, I am thrilled to be a part of the research faculty at Ivey Business School, where I am engaged daily in conducting exciting and impactful studies.

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Contact

I'm always looking for new and exciting opportunities in the realm of startups and business incubators. Let's connect.

© 2025 by Ting Li. All rights reserved.

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